Privacy Policy

Recognizing and understanding the importance of your privacy, CDJapan (Neowing Corporation) hereinafter referred to as “CDJapan” or “We” commits itself to protecting the security of your personal information with utmost care as detailed in this Privacy Policy. By using our website, you are accepting the terms and conditions of this Privacy Policy.

1. Personal Information

Personal information is defined in this Privacy Policy as any information, or any combination of information that can be used to identify an individual.

2. How We Collect Your Personal Information

We collect and store your personal information you enter on our website, including your name, gender, date of birth, email address, and city and country where you live. Some other information may be collected and stored automatically, including your IP (Internet protocol) address, and URL (Uniform Resource Locator) of the website from which our website is linked. We may be affiliated with third-party companies for jointly providing certain types of services, and such companies may provide us with personal information, but it will not be without your prior consent.

3. How We Use Your Personal Information

Information we collect is used only and strictly for the purpose of account maintenance, sending email notices, sending announcements to customers who request them, correspondence to customer inquiries and providing of support, and notification of required information regarding Neolog website operation. We may also use the information we collect to perform statistical analysis and to monitor online activities in order to improve the quality of our website and services.

4. Releasing Personal Information

We may release personal information in circumstances in which we reasonably believe it is appropriate for complying with law, or for protecting the rights, safety, and property of CDJapan (Neowing Corporation), our users, or others. Otherwise, we do not release any personal information to others for any purpose or reason.

5. Sharing Personal Information With Third Parties

CDJapan may provide personal information to a trusted third-party working on our behalf, who are contractually obligated to protect the confidentiality, while we also ensure that the information is used strictly within the what is necessary to accomplish the purposes of collecting the information, but it will not be without your prior consent. As of June 10, 2009, there is no third party we share personal information with, and we will make announcement and add the information in case we become affiliated with any third party.

6. Protecting Your Personal Information

  • We adhere to the management system complying with Japanese Industrial Standard JIS Q 15001.
  • Your personal information is protected by your password.
  • We use a technology called SSL (Secure Socket Layer) to encrypt your personal information when you enter it on our website, and when you place your order. The technology effectively prevents theft and alteration of your personal information when it's transmitted over the Internet.

7. Cookies

We store small pieces of information called Cookies on the hard drive of your computer. Cookies enable our system to recognize your browser each time you visit our website, and make it possible for items to be stored in your shopping cart. By changing the settings of your browser, you can choose to disable it from accepting Cookies. However, disabling Cookies makes certain features of our website, such as placing orders, unavailable.

8. Your Rights

We acknowledge your rights to disclose, make changes to, discontinue the use of, and delete your own personal information we have collected, and when demanded or requested, we respond without objection, as soon as possible.

Also, you may view and make changes to your information anytime by logging into My Page. If you have any question or suggestion, please contact us by email.

8. Frameworks for Enforcement

  • We assign CPO (Chief Privacy Officer) to enforce effective protection of the security of personal information.
  • Through training of the employees, as well as board members, we enforce strict handling and management of personal information in appropriate manners.

9. Compliance Program

CDJapan (Neowing Corporation) complies with all applicable laws and regulations of Japan pertaining to the protection of personal information and with Japanese Industrial Standard JIS Q 15001, and continues to review and make efforts to improve its compliance program, including this Privacy Policy.

Established: June 10, 2009 Fumio Katagiri President, Neowing Corporation